Project Acceptance Policy
- We accept a limited number of projects each month, which are executed on a specific schedule based on our capacity.
- We can determine the cost and time after understanding the project ideas through communication with the client, and we appreciate having a comprehensive file with details to save time.
- We do not accept projects that contain content that violates Arab laws or values, such as songs, images of women, or provocative content.
- We do not develop projects created by other companies to ensure quality work and not to distribute responsibility.
- Priority is always given to our clients' current projects when multiple projects are running simultaneously.
- We do not accept projects submitted by other technology companies in an outsourcing manner.
Pricing Policy
- We do not offer the lowest prices, but we guarantee to provide the highest quality and advanced technologies that suit the needs of the project.
- The cost is determined after studying all the requirements and needs of the project.
- Details of the financial offer submitted may not be disclosed, and your communication with us is considered an acknowledgement of your agreement to this.
- On larger projects, we tie payments to milestones that are completed.
Work Implementation Policy
- We take the time to understand the project and refine ideas to ensure we deliver the best possible solutions.
- We recommend dividing large projects into smaller phases to reduce time and cost, with the phases being developed later.
- Any changes outside the scope of the agreement are collected for a second stage to ensure adherence to the specified time and cost.
- The client is involved in every step of the implementation to ensure transparency and proper workflow.
- We deliver all data and attachments to the client after the project is fully completed.
After-sales policy
- We provide the necessary training to the client and his team to use the developed systems effectively.
- We offer monthly or annual follow-up plans for an additional fee to support project continuity.
- We guarantee free technical support throughout the project's life and immediately start fixing any reported issue.