Privacy and Data Protection Policy

1. Data We Collect

1.1 Data You Provide Voluntarily

• Full name, email address, and phone number.
• Mailing address, company or business information.
• Project and order details, together with any attached content.
• Payment and invoicing data (the Company does not store card numbers; they are processed through licensed payment gateways).

1.2 Automatically Collected Data

• IP address, browser type, operating system, and device type.
• Pages visited on the website, visit time, and duration.
• Cookies and anonymized analytics data.

2. Purposes of Use

The Company uses Client data exclusively for the following purposes and shall not use it for any other purpose without explicit consent:

• Providing the agreed services, responding to Client inquiries, and tracking the Project.
• Processing payments, issuing invoices, and meeting accounting obligations.
• Improving website user experience and analyzing overall performance.
• Sending operational notifications related to the service (appointments, updates, invoice alerts).
• Sending marketing or promotional material — only with the Client's explicit consent and with the ability to unsubscribe at any time.
• Complying with applicable legal and regulatory obligations in the Arab Republic of Egypt.

3. Third-Party Data Sharing

The Company does not sell or rent Client data. Sharing is limited to the following cases:

• Operational Service Providers: Hosting providers, payment gateways, email services, SMS and analytics providers — to the extent necessary to operate the service, and under contracts imposing confidentiality obligations.
• Execution Partners: Where external designers or developers are engaged to deliver a specific project, with the Client's knowledge.
• Judicial and Regulatory Authorities: In response to an official written request from a competent authority, or to comply with a mandatory legal obligation.

4. Data Protection Measures

The Company implements technical and organizational measures aligned with best practices to protect Client data:

• Communications encryption via SSL/TLS certificates.
• Secure data storage with periodic backups.
• Access controls based on the principle of "least privilege necessary".
• Continuous security monitoring and access logs to detect unauthorized attempts.

That said, the Company — as with any digital service provider — cannot guarantee that a breach is impossible, and its liability is limited to the narrowest extent permitted by law.

5. Cookies

The website uses three categories of cookies:

• Essential cookies: Required for the site to function correctly and cannot be disabled.
• Analytics cookies: To understand aggregated, anonymized visitor behaviour.
• Marketing cookies: To display personalized ads; activated only with Client consent.

The Client may accept or reject cookies from browser settings at any time.

6. Your Rights Over Your Data

• Right to access your personal data held by the Company.
• Right to correct or update inaccurate data.
• Right to request deletion of your data (within legal limits, and subject to accounting and legal retention obligations).
• Right to unsubscribe from mailing and marketing lists at any time.
• Right to data portability to another service provider where technically feasible.

To exercise any of these rights, the Client shall submit a written request to privacy@nasey.com. The Company shall respond within fourteen (14) working days from receipt of a complete request.

7. Data Retention Period

The Company retains data for the duration of the contractual relationship and for an additional period as required by accounting, tax, or legal obligations (up to five years unless the law provides otherwise). Data is thereafter deleted or anonymized.

8. Policy Updates

The Company reserves the right to update this Policy at any time to keep pace with legislative or technological developments. Any material change will be notified to the Client by email or a prominent notice on the website; the version published at the time of any interaction shall govern that interaction.

9. Governing Law and Jurisdiction

This Policy shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any dispute arising hereunder shall be subject to the exclusive jurisdiction of the courts of the City of Mansoura, Dakahlia Governorate.

10. Related Legal Documents

This Policy shall be read together with the Company's other legal documents, all of which form an integrated framework:

• Terms of Use and General Contracting Conditions
• Refund and Return Policy

11. Contact Us

For any inquiry or request regarding your privacy or data: